Privacy Policy
Petville, having its Registered Office at Kharadi South Main Road, Near Reliance Mart, Rakshak Nagar, Kharadi, Pune, Maharashtra 411014, India (here in after referred to as the: “Company”/ “We” / “Us” and “Our”) is managing and operating the website www.petville.in (collectively referred to as the “ Platform”) through which it inter alia facilitates the sale of Pet Products and accessories (“Products”) to the users of the Platform (“User” or “Users” or “you” or “your”).
This policy describes:
(i) the type of information that the Company may collect from you when you access or use its websites, and
(ii) the Company’s practices for collecting, using, maintaining, protecting, and disclosing that information.
We encourage you to read this policy carefully to understand the company’s Policies and Practices regarding your information.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.
Interpretation and Definitions
Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions:
For the purposes of this Privacy Policy:
"Account" means a unique account created voluntarily by you to access our Service or parts of our Services.
“Website” means www.petville.in
"Cookies” We use cookies, permissions, and other trackers in our website and mobile applications that are used to collect and process data about you so we can provide you with a better online experience as well as improve our services in terms of personalised offers.
Additionally, you may encounter “cookies” or other similar files on certain pages of the website or app that are placed by third parties. The Company does not control the use of cookies by third parties.
"Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
"Personal Data" is any information that relates to an identified or identifiable individual.
"Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
"You" means the individual accessing or using the Platform
COLLECTION OF DATA
We may collect information about you in a variety of ways.
TYPES OF DATA COLLECTED
- Personal Data
- Financial Data
- Data from Social Network
- Location Data
- Push Notifications
- Device Information
- Data From Contests, Giveaways, and Surveys
- Data Usage
Usage Data is collected automatically when using the platform. Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of your visit, unique device identifiers, and other diagnostic data. When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser and application send whenever You visit the platform.
Use of Your Data
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you for the following purposes:
To create and manage Your Account: For creating and giving you access to your registered account on Platform.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To Process payments and refunds.
- To manage Your requests: To attend and manage Your requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, and your experience.
Retention of Your Data
We will retain your information and any data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law.
Disclosure of your Data
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
We believe the release of data about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable laws, rules, or regulations.
Third-Party Service Providers
We may share your information with third parties that perform services for us as per our agreed terms including payment processing and financial information.
Other Third Parties
We may share your information with third parties for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
CHILDREN’S PRIVACY
Our Platform is not directed toward minors. We do not knowingly collect Personal Information from any User who is under 18 (Eighteen) years
TRACKING TECHNOLOGIES
Cookies
We use cookies and other similar technologies (such as pixel tags and clear gifs) to store certain types of information each time you visit the platform. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website and application. Hence, we recommend that you leave them turned on.
Internet-Based Advertising
Additionally, we may use third-party software to serve ads on the platform, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
CONSENT
By using the Platform and/ or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
DATA SECURITY
We are committed to protecting your Data in our custody. We take reasonable steps to ensure appropriate physical, technical, and managerial safeguards are in place to protect your Data from unauthorized access, alteration, transmission, and deletion
OPTIONS REGARDING YOUR DATA
You may at any time review or change the information in your account or terminate your account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
Emails and Communications
- If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by:
- Noting your preferences at the time you register your account with the Application
- Log into your account settings and update your preferences.
Contacting us using the contact information provided below
Contact Us
For any further queries and complaints related to privacy under applicable laws and regulations, you could reach at: help@petville.in